News

Why are partnering initiatives so important to Magenta?

One of the things that sets Magenta apart is how we treat our customers. We know every customer is different and that requirements will vary immensely from service to service. We also realise that Magenta isn’t always able to provide the required service internally. However, we are committed to our clients and our methodology, should the need arise, is to provide tailored packages and additional services through partnering with extensively vetted external firms. This process is managed by Magenta in order […]

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Why is Corporate Social Responsibility important to us? Part 2

In our last blog, we underlined the importance to our consumer and society at large of CSR. We went on to discuss a few ways in which Magenta Security is leading the industry, particularly in green technologies. This blog post is very much in the same vein and highlights some more of our green credentials as well as some of our community and global CSR projects. Let’s start with some more of our green policies. A longer term aim at […]

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Why is Corporate Social Responsibility important to us? Part 1

In this modern age of social media where word of mouth is both powerful and instantaneous, companies are continually striving to project a positive brand image through CSR initiatives. For some companies, it could be argued that this is merely placation, a reaction to what they think people want. For others, it’s part of the very fabric of their business and integral to their operation. Magenta is just such a business.

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Magenta Welcomes Compulsory SIA Licensing

As a leader in the security industry, Magenta Security Services welcomed the announcement that from 6 April 2015, all regulated security businesses will need to hold an SIA business licence. We have always employed high quality, motivated and most importantly, well trained individuals and this announcement ensures a baseline standard across the industry. We have been saying this regulation has needed to be put in place for a long time now, not just for the benefit of professionals  and the […]

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Magenta Security aims for further success at celebrated industry awards

Magenta Security is nominated for three categories at the industry awards Security Excellence Awards. The leading security services provider, with its head office in Hounslow and operations nationwide, has been shortlisted for Security Guarding Company of the Year, Corporate Social Responsibility Initiative of the Year and Security Partnering Initiative of the Year at the prestigious awards, which will take place on October 23 at Hilton Park Lane Hotel, London. It’s not the first time the firm has achieved success in the awards. […]

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Why is CSR important to security?

We recently carried out a survey amongst our clients to ask them what was important to them. The results were extremely interesting. Eighty Five percent cited CSR as an important issue. They also said they would be more likely to choose a CSR focused supplier over one who didn’t take such issues seriously. CSR has always been an integral part of our business. But the results showed that our clients really value our approach to such an important issue. Magenta […]

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How We Retain Our Security Staff

On average, the security industry has a high level of staff turnover and attrition, and suffers from at least 30% employee turnover. In the last 10 years, Magenta has had a turnover of 9.7% – a figure well below the national average. In fact, during the last 12 months, Magenta has seen zero changes to our security staff. We can attribute such a high retention level to the training, motivation and benefits we give employees. Some members of staff have […]

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Importance of Customer Care

As a security supplier to some of the country’s most well known companies, customer care is at the centre of our business strategy. We have been in the security business long enough to understand that no two assignments are the same, and we pride ourselves on building relationships with clients so we can fully understand their security needs. This approach allows us offer clients a tailor-made package which clearly meets their security requirements, rather than a one size fits all […]

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Going The Extra Mile

Magenta Security prides itself on the quality of its services. By going the extra mile we are renowned within the security sector for the partnering approach we take to client relationships and for offering tailor-made security packages that meet, and exceed, client requirements. We’re listen to the feedback we get from customers. We found that some clients were looking for additional concierge services alongside our traditional security offering. And they wanted to be able to get them from one supplier. With the […]

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Going Beyond The Standard

Achieving widely recognised standards, including those not usually associated with the security industry, is one way of showing clients that they are working with a credible and trusted company. As a leading security provider, Magenta Security is approved by the SIA to Approved Contractor Status (ACS) in key areas. This helps us improve performance standards and creates a safer working environment for our staff and the people we are there to look after. Achieving ACS allows Magenta to meet our […]

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