Whatever industry you work in, it is essential to continually provide products and services of the highest quality, and to look for ways to improve. Quality is a continual process that evolves over time and with experience.
As one of the fastest growing private security companies in the UK, Magenta Security prides itself on the quality of services it offers. We achieve quality by offering tailor-made security packages which meet client’s individual requirements and this is backed up by a strong service based ethos. We always strive for excellence and customer satisfaction is at the heart of achieving this. It’s a strategy which is working – sales have grown substantially in the last year.
To demonstrate our commitment to quality, we offer a money back guarantee and long term fixed prices to clients. This has been of particular benefit to those burnt by cowboys during the recession. Whilst no security system is perfect we have 100% confidence in our operational procedures and client management, allowing us to make such a promise to our clients. Rather than creating a standard guarantee, our money back guarantee ensures clients appreciate the added value we offer. It’s another way we demonstrate Magenta’s attention to detail and individual approach to customers
But quality goes beyond offering high class services. We’re also committed to quality in relation to CSR. Magenta Security is considered one of the most environmentally friendly firms in the industry. We were the first manned guarding company in Europe to be awarded certification to ISO 14001: 2004. Not only does this demonstrate our commitment to the environment but also our clients. We were also the first security company in the UK to become carbon neutral.
We’ve always taken pioneering steps to promote green improvements as a part of our wider policies. Commitment to CSR, sustainability and environmental issues are growing in importance amongst our clients, and our success to winning new business contracts has been attributed to our track record of top quality security guarding services balanced by our environmentally friendly standards, CSR strategy and other accreditations.
I believe if you put quality in, you’ll get quality coming out in everything you do. And this is certainly beneficial for all of our clients.
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