Dedicated Account Management

When you hire Magenta Security to provide you with security services – whether you need one-off event security or a multi-year contract – you’ll receive dedicated account management to make sure that we’re living up to our high standard and to make sure that you stay happy and informed.

Everyone promises dedicated account management but what does it actually mean?

On paper, it means that the person running your account remains the same throughout the duration of your contract, so you’re always dealing with the same helpful manager instead of being handed off to whoever’s available.

But we go much further than that. We expect all staff at Magenta Security to go above and beyond expectation for our clients, and deliver on the “Never Say No” ethos that is at the heat of our business.

We put the “dedication” in dedicated account manager. It’s this attitude that won us recognition at the Hounslow Business Awards, where we won Best Customer Service in 2016.

If you want to learn more about the difference dedicated account management makes to the quality of our security guards, call our award-winning customer services team now on 0800 772 3786.