Category: Security Services

Selecting a security company in London should go far beyond looking at how much it costs. But all too often overall price dominates the services that people opt for. The security industry is riddled with ‘cowboy’ firms and rogue operators. These companies take business away from legitimate businesses by undercutting costs yet they provide clients with sub-standard services. Too many times I have witnessed customers realise they have made a costly mistake by working with these companies. Customers choosing a […]

In this blog post, we’re going to be looking at who Magenta are. It may sound as though we’re blowing our own trumpet a little but sometimes, it’s important to remember who we are and where we came from and why we’re here today. These blog posts look at Magenta Security, the SME from Hounslow, founded in 1995 and operating at the forefront of the security industry. Magenta Security provides high quality, bespoke security services to clients within the retail, […]

We at Magenta were honoured to be nominated for Guarding Company of the Year at the 2013 Security Excellent Awards, but what makes a good nominee? The judges look at everything from business performance and growth to commitment to training, from staff loyalty to the contracts we work so hard to honour, and do we exhibit a strong commitment to corporate social responsibility? They also have to consider the big question – ‘What really sets Magenta apart from other firms?’ […]

One of the things that sets Magenta apart is how we treat our customers. We know every customer is different and that requirements will vary immensely from service to service. We also realise that Magenta isn’t always able to provide the required service internally. However, we are committed to our clients and our methodology, should the need arise, is to provide tailored packages and additional services through partnering with extensively vetted external firms. This process is managed by Magenta in order […]

We recently carried out a survey amongst our clients to ask them what was important to them. The results were extremely interesting. Eighty Five percent cited CSR as an important issue. They also said they would be more likely to choose a CSR focused supplier over one who didn’t take such issues seriously. CSR has always been an integral part of our business. But the results showed that our clients really value our approach to such an important issue. Magenta […]

As a security supplier to some of the country’s most well known companies, customer care is at the centre of our business strategy. We have been in the security business long enough to understand that no two assignments are the same, and we pride ourselves on building relationships with clients so we can fully understand their security needs. This approach allows us offer clients a tailor-made package which clearly meets their security requirements, rather than a one size fits all […]

Magenta Security prides itself on the quality of its services. By going the extra mile we are renowned within the security sector for the partnering approach we take to client relationships and for offering tailor-made security packages that meet, and exceed, client requirements. We’re listen to the feedback we get from customers. We found that some clients were looking for additional concierge services alongside our traditional security offering. And they wanted to be able to get them from one supplier. With the […]

A local London council recently agreed to pay its security staff the London living wage. The move by Haringey Council means that all security staff who are guarding council buildings will be paid at least £8.55 an hour. But is this enough to retain staff who provide a vital frontline service? Security is an important industry and it is crucial to have good pay schemes in place in order to attract the best staff. Security should not be viewed as […]

As the type of work a door supervisor carries out broadens, the degree of professionalism expected from staff increases with it. To meet high industry standards it’s important for door staff to participate in regular training to ensure they are equipped with the relevant skills. Door staff are generally responsible for the safety of customers and other employees in places such as pubs, bars and nightclubs. But they are also needed for events which are held as part of a […]

According to studies conducted by various research groups, Britain has far more watchful eyes trained on its population than other countries. And surveys carried out following the riots which hit the UK last summer suggest that public support for CCTV surveillance has grown. But Abbey Petkar, managing director of Magenta Security – one of the country’s largest private security firms – says that while footage from CCTV can certainly help in the fight against crime, it is a tool to […]